8.4英國招聘信息總匯——英國本地公司誠聘客戶服務顧問

天下 08-06

Recruiter One:JUST EAT

職位：

客戶服務顧問

Position: 2 x Mandarin Speaking Customer Service Advisors (1 x 12 month FTC)

Hours: Full Time

Location: Borehamwood

About JUST EAT:

JUST EAT is the World leader in online and mobile food ordering. Founded in Denmark in 2000 by five entrepreneurs, JUST EAT is now a top 250 FTSE listed company with operations in fourteen key markets around the globe. Headquartered in London, we employ a team of over one thousand talented employees. JUST EAT UK is the largest market in the Group, working with over 27,000 restaurant partners spanning over 100 food categories, and serving more than 7.1 million hungry UK customers.

Our Takeaway Restaurant Team is a central function to our Customer and Client Care Department based in Borehamwood. Dealing with a range of business issues via email and the phone, the team prides themselves on providing a world class service to our vast range of restaurants across the UK. The team is growing, and we are subsequently looking for individuals who are fluent Chinese speakers to interact with our range of Chinese restaurants.

You will be joining a vibrant and fast paced team in a unique office environment. Not every company has ping pong, table football, games consoles and arcade games after all!

Responsibilities:

Deliver a world class business to business experience to our diverse range of Chinese restaurants speaking across the UK

Manage multiple client issues and queries, and work towards a first time resolution

Interacting with consumers on particular issues which require intervention.

Dealing with a variety of invoice and administrative matters direct with the Restaurant owner.

Work towards daily, weekly KPI』s and targets. As well as long term individual career goals and development

Required skills:

Fluent Mandarin/Cantonese

A strong communicator in English who enjoys building relationships

A desire to work within a fast paced and constantly changing environment

A strong work ethic, and team focused mentality

If you are interested in the above position, and believe that you have the requisite skills/experience then we would love to hear from you!

RecruiterTwo:Ted Baker

8.4英國招聘信息總匯——英國本地公司誠聘客戶服務顧問

職位：在線協調員

TED』s guide to what the Online Concession Coordinator - Asia does around here

Reporting to the Online Concessions Manger you will be primarily responsible for driving online growth within the Asian territories. You will work within the Online Concession team and alongside the International Merchandising team to manage the relationship with Asian partners, whilst maximising online sales and profitability.

Key Responsibilities：

First port of call, build strong relationships with partners dealing with all enquiries

Manage daily and weekly reporting for Asian markets monitoring sales, key metrics and promotional activity

Lead weekly conference calls with partners to discuss performance and processes

Work closely with the Online Concessions Manager on the long-term trading strategy

Provide both long and short term sales forecasts and focus on budgeted acquisition and marketing strategies

Alongside the International Merchandising team potentialise stock and availability to maximise sales growth of the online business

Maintain the stock packages and mix tailoring to trading patterns

Analyse trading patterns and understand the sales curve, reporting findings and providing action steps

Provide enrichment data to partners in the format required

Translate detailed product enrichment descriptions from English to simplified Chinese

Send imagery onto partners and manage 3rd party studio with imagery needing to be shot, create shoot list and manage lead time

Track allocation lead times

Manage critical path to ensure product launches within agreed lead time and follow up on all outstanding styles not published

Site walk daily to ensure all products are live and correctly merchandised

Process exit plan recalls seasonally alongside International Merchandising team

Identify commercial opportunities across all sites working closely with the marketing and trade teams ensure Ted has the required exposure across all site

Scout competitors and other vendors trading Ted on site, ensure prices are in line and Ted official is priority placement on page

With support from Online Marketing team understand opportunities proposed by partners and report on all activity

Understand Asian trading markets

Assist Finance team to understand 3rd party invoices

Personal Traits：

Chinese speaking - Simplified Chinese for writing and Mandarin Chinese for speaking

Strong attention to detail

Highly organised to ensure the smooth running of all daily operations

Ability to think commercially

Analytical and numerical with strong reporting skills

Experience within an Ecommerce team

Communication & influencing acumen

申請鏈接：http://www.indeed.co.uk/cmp/Ted-Baker/jobs/Online-Concession-Coordinator-c2c9949b936cb13d?q=chinese+speaking

Recruiter Three: Creative Time Media

8.4英國招聘信息總匯——英國本地公司誠聘客戶服務顧問

職位：實習生

工作地點：倫敦

工作時間：全職／兼職

工作性質：遠程辦公

工作職責：

負責影視宣傳片創意文案及PPT方案撰寫；負責公司各類軟性宣傳資料及商務文案的策劃及撰寫；

負責跟蹤方案的撰寫，把握主題和協調性，控制進度按時完成，保證方案的質量；

任職要求：

有紮實的中英文文字寫作功底，有文字相關專業背景者優先；

熟悉使用各類辦公軟體；

有較強的溝通能力和創意思維能力；

有較強的時間管理能力，能夠快速地完成多項工作任務；

工作細心負責，有一定的應變力和獨立處理事務的基礎；

有團隊合作意識，樂觀上進；

有較強的適應能力，能承受一定的工作壓力；

有微信公眾平台運營經驗者優先。

公司介紹：

酷銳傳媒 Creative Time Media Ltd 位於倫敦市中心，創辦初期便立志於將商業客戶發展與受眾需求有機結合，在兩者之間搭建起有效的交流平台，使受眾與商業客戶效益達到最大化，並致力於成為國際領先的互動傳媒服務機構。

酷銳傳媒憑藉強大專業的人才優勢，以創新的理念發展新傳媒平台，創新文化項目，發現創意人才，為客戶實現整體互動共贏。植根於全球創意之都——倫敦，酷銳將以銳意創新、精益求精的理念，搭建客戶與受眾之間，高效順暢的中英文化溝通橋樑。

請發cv至：services@iuksky.com （請註明可以工作的時間）

Recruiter Four: Peterson Law Associates

8.4英國招聘信息總匯——英國本地公司誠聘客戶服務顧問

職位：法律文員

彼得森律師行是在英國內政部移民事務署(OISC)註冊，受司法部門監督管理的專業權威的高級移民服務機構，主要為商業客戶提供高端、高效的私人法律服務。

我們主要涉及的簽證類型為Tier 1 企業家/投資人；學習與工作；永久居留證；海外首席代表；配偶簽及家屬簽等。

作為英國BBC以及中國眾多專業及門戶網站的特約政策分析專欄作家，彼得森律師行為幫助中國客戶更好的了解英國政府的相關政策提供了眾多的分析解讀並成功的幫助眾多客戶獲得簽證。

職位招聘面向有決心和有興趣成為法律文員（移民顧問）的人群。

職位描述:

根據英國移民條例規定完成各項工作任務；

幫助現有的法律團隊完成每天的工作任務；

能夠檢測與修改中英法律合同；

能夠向第三方準備及發送相關法律文件；

幫助律所編寫相應的文件以及進行資料查詢；

翻譯即時英國移民信息至中文；

為彼得森律師事務所撰寫相關的政策分析文章。

職位要求:

大學本科及以上學位, 公司會根據面試當天的情況可以選擇性徵用大學本科在讀學生（只開放於普通大學而非學院學生）；

所學專業為法律或者英文；

出色的中英文交流水平；

出色的中英文文案水平；

能夠運用基本計算機運用，例如：文檔，幻燈片，表格；

至少能夠運用流利的中文和英文（如會其他更多的語言，我們也將同樣歡迎）。

個人特色：

注重細節，特別是可以在強壓下完成工作；

能夠細心並且準確的完成工作指令；

熱情積極的工作態度；

可以良好的處理各種問題；

有對於計算機基本認知與運用的能力；

能夠很好的彈性安排工作時間；

能夠很好的將工作任務優先次序化；

積極跟進最新移民動態。

工作時間:

周一至周五上午十點到下午六點半；

其中包括一個小時的午餐時間；

全職職位申請人會優先考慮。

起薪:面談。

聯繫我們:

Edison Cheng

90 Long Acre, Covent Garden, London, UK WC2E 9RZ

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