橘子與檸檬 BBC職場英語

最新 10-08

假期快結束了

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咱們來聽一段職場英語吧！

BBC English

Hello and welcome again to English at Work, where things are a little tense. Anna is finding it hard to work with new employee, Rachel.She』s told Paul, the boss, about Rachel』s incompetence but he』s done nothing about it. So Anna, how are you feeling today?

大家好，歡迎再次來到職場英語，收聽緊張故事。Anna發現自己很難與新員工Rachel共事。她把Rachel的無能告訴給老闆Paul，但他也無能為力。嗨，Anna，你今天心情如何啊？

Frustrated. All that work I put in, getting the contract for Imperial Lemons and Rachel has sent out a load of second-hand plastic oranges!

哎，沮喪。我費了好大勁才拿到帝國檸檬的合同，可Rachel竟給人家送了一堆二手塑料桔子！

I guess you』re going to have to call your client and sort out the mess.

呃，那你得給客戶打電話，收拾爛攤子吧。

I guess so. (Door opens) Oh hi Tom.

是啊。。（門開了）嗨，Tom。

(Whispering) Is she about? The man-eater?

（悄悄話）噓，悍婦在嗎？

No it』s all clear, she』s gone out for a cappuccino.

不在，出去買卡布奇諾了。

Good good. Look I managed to call the guy she bought the second-hand oranges from, and I cancelled the order.

好的，好的。聽我說啊，我給賣她二手桔子的那個人打電話了，然後把訂單取消了。

Phew, great!

呼，太偉大了！

Yeah, yeah… and last night I managed to order some Imperial Lemons and sent them to that company in France – Fruit Traders International. Here』s the paperwork.

呵呵。。。昨晚我還設法訂了些帝國檸檬，並送到了法國公司——國際水果貿易商。瞧，這是文書工作。

Tom, that』s brilliant! Here, let me give you a big hug – you saved the day!

太棒了，Tom。快過來，我要給你一個大大的擁抱，你真是幫了我大忙啊！

Ooh, that』s a bit tight.

哦。。抱得太緊了。

Oh not again! You two just can』t leave each other alone…

可別抱了，你們兩個簡直分不開了。。。

Bbbut it was just…

呃，可我倆只是。。。

Say no more Anna. Now, I was looking for my special red pen, have you seen it anywhere?

別多說了，Anna。我正找我那隻特殊紅筆呢，你見到沒？

No. Funny that, my pens have gone missing too.

沒見到。真搞笑，我的筆也不見了。

I』ll go and get some more.

好吧，我去多拿幾支。

Now Anna, I don』t want to interfere but have you called that company in France to see how they are?

安娜，我本不想干涉你的事，但你給法國公司打電話詢問詳情了嗎？

Well, they』re fine aren』t they?

還沒打，應該沒問題吧？

It』s good customer service to call them and see how they are.

好客服應該打個電話，詢問情況。

But what do I say?

但我說什麼呢？

Tell you what. I』ll go over there and you can call me and practice.

我告訴你。來，你給我打電話，練習一下。

Right. (Shouting across office) OK Tom, I』m calling your number now.

好吧。（在辦公室里大喊）Tom，我正在播你的號碼。

(On phone putting on posh voice) Hello – Fruit Traders International.

（在電話里裝出優雅嗓音）你好，國際水果貿易商。

Yes, hello… (silence)

啊，你好（沉默）。

…introduce yourself and ask me how I am.

自我介紹，然後問問我怎樣。

Oh right. Hello I』m Anna from Tip Top Trading. How are you today?

啊，好的。你好，我是頂級貿易公司的Anna。您今天還好嗎？

I』m very well. Now ask me about the order.

恩，還不錯。問問我訂單的事。

I hope you have received our Imperial Lemons and that you are happy with the order.

希望您已收到了帝國檸檬，望您對訂單滿意。

Yes, very very happy. The lemons are… fantastique!

恩，非常滿意。檸檬簡直太棒了！

Oh that』s good. Erm… we do hope you are pleased with our service and that you may use us again.

謝謝您。誠摯希望您滿意我們的服務，並再次惠顧。

We certainly will. Thank you.

我們一定會的，謝謝你。

Do you have any questions you may want to ask?

請問您還有什麼疑問嗎？

No… actually yes…. err, can I… err… buy you dinner sometime?

沒有了。。。呃，其實有，我可以請你吃晚餐嗎？

Very funny Tom. They won』t ask that!

別逗了，Tom。他們不會那樣問的。

No. I』m asking you.

我沒開玩笑。我在問你呢。

Oh right… erm… OK then… yes!

哦，那好吧。。。

Hooray! Or should I say oh dear? Silly Anna has agreed to go on a dinner date with Tom – but there is still some business to attend to.Don』t forget to make that call to your client Anna.

萬歲！！我剛剛是不是該說親愛的？這個傻Anna，竟然同意和Tom共進晚餐，但。。他們還有些事情要處理。Anna，別忘了給你的客戶打電話啊。

No I won』t – in fact I』ll do it right now.

不會忘的，我現在就打。

Good! While she makes that call, here is a reminder of some of the phrases she could use…Hello I』m Anna from Tip Top Trading. How are you today?I hope you have received our order and are happy with it.We do hope you are pleased with our service and that you may use us again.Do you have any questions you may want to ask?

好的。在Anna打電話時，給大家介紹一下她可能用到的短語。你好，我是頂級貿易公司的Anna。您今天還好嗎？希望您已收到了帝國檸檬，望您對訂單滿意。誠摯希望您滿意我們的服務，並再次惠顧。請問您還有什麼疑問嗎？

Are you OK Anna? You look a bit annoyed.

Anna，你沒事吧？怎麼看起來有點生氣？

I am - I just called our client in France to check everything was OK and they said Rachel had already called them and told them our lemons were so last season and they would be stupid not to choose oranges!

氣死了！剛剛我給法國客戶打電話確認情況，結果人家說Rachel已打過電話，告訴他們我們的檸檬是上一季的。啊啊，他們真笨，怎麼不選桔子呢？

That』s terrible.

呃，真糟糕。

(approaching) …hey Anna, how about this restaurant for our date… I mean our business meeting. Look at this menu…

（走近安娜）嘿，安娜，你覺得這家餐廳怎麼樣？呃，我是說商務會議，你看看菜單。。

Not now Tom. Rachel has messed things up again. She』s causing so much trouble. She』s got to go.

現在別和我提這事，Rachel又把事情搞砸了，她怎麼總惹麻煩，啊啊啊，必須得讓她走。

Oh… yeah right. This calls for action.

恩，對，得立即行動。

It certainly does. It sounds like Rachel has gone too far this time and it』s up to Anna to sort things out.But what can she do? Join us again next time on English at Work to find out. Bye!

當然得立刻行動了。聽起來Rachel這次做的很過火，只能讓Anna去解決問題了。但她又能怎樣做呢？記得收聽下一期職場英語哦！拜拜~~

假期拜拜

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