聆聽和表達很重要

不管別人在聊什麼，總有人一句話就能把別人堵死，再熱鬧的氣氛也經不住猝不及防的冷語。良言一句三冬暖，惡語傷人六月寒。其實，聊天也是一門學問。

There are always some people who confuse others conversations with aggressive and picky words, like a terminator. A good word keeps one warm when it s winter, and a bad one makes one cold when it s summer. Chatting with others is actually a knowledge.

對於每個人來說，無論是有趣的還是乏味的聊天，都佔了日常生活的大部分時間。同事之間的聊天可以增進彼此的了解，家庭成員之間的聊天可以增厚彼此的感情。

Everyone spends most of daily life on chatting with others, including family, friends and colleagues, regardless of the contents of conversations. Chatting with colleagues promotes mutual understandings, and chatting with family improves mutual emotions.

聆聽和表達構成了聊天的兩大要素，缺一不可。只顧著表達自己的情緒而絲毫不聆聽別人的表達的聊天不長久；只顧著聆聽不懂得表達的聊天達不到交流的目的；既不表達也不聆聽的聊天從一開始就不該存在。

A conversation consists of listen and talk, each of which is essential for a joyful and significant conversation; If one only concentrates on expressing self s emotion, instead of taking others emotions into consideration occasionally, the conversation won t be prolonged significantly; If one only concentrates on listening to others, instead of expressing self s emotionoccasionally, the conversation can t enhance mutual understandings; If one ignores both, the beginning of the conversation is already a mistake.

一個有意義有趣的聊天就是一種在聆聽和表達之間鬆弛有度的變換過程，並可以為下次的聊天打下基礎。

A meaningful and joyful conversation is a process of switching smoothly between listen and talk, which may also contribute to next conversation.

有的人聊天不是真心真意，但是結果令人愉快；有的人聊天方式討人厭，但彼此的思想都能清晰的表達出來，這種聊天方式沒有什麼意思，卻也可以解決問題。

Some conversations are carrying on casually, but the result makes people confortable; Some are carrying on nastily, but understanding can be clearly accepted, and problem can be solved regardless of insignificance.

最差的聊天狀態是聊天不僅沒有讓彼此增進了解，解決問題，帶來娛樂，卻適得其反，引起了更深的誤解。

The worst conversation not only fails to promote mutual understandings, solve problems and bring happiness, but incurs more misunderstandingsoppositely.

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